From the sign-in desk, Hangzhou is handed over

On opening day the routing, the installations and the material all have to be seen, used and carried away on the same day. Everything that ends up in a guest's hand is the brand speaking.

A single ripple motif carried the sign-in desk, the lookout tower and the good-luck market; red and white put the brand language on the floor. The guest gifts drew on Lingyin Temple cultural products and a vellum booklet, so the city could travel home.

• On-site installations and routing for the Four Seasons Wharf sign-in, the lookout tower and the good-luck market
• Lingyin Temple cultural gifts: folding fans and oil-paper lanterns
• Guest-gift bag and box design, sizing and production